Last Updated: 9th March, 2026

Perch Pets Payment Policy

1. Accepted Payment Methods

At Perch Pets, we offer a variety of secure payment options to ensure a smooth and convenient checkout experience. We accept the following methods:

All payments are processed in US Dollars (USD).

Full payment is required at the time of purchase.
Orders will only be processed and shipped once payment has been successfully received.
If a payment is declined or fails for any reason, the order will not be confirmed.

All prices on Perch Pets are listed in US Dollars (USD).
Prices are subject to change at any time without prior notice.
Any applicable taxes and shipping fees will be calculated and displayed at checkout.

Perch Pets uses SSL encryption and trusted third-party payment gateways to ensure that every transaction is fully secure.
We do not store your credit card or payment information on our servers at any time.

All refunds are processed in accordance with our Refund & Return Policy.
We reserve the right to dispute any unauthorized chargebacks. If you have a concern about your order, please contact us first at support@perchpets.com and we will do our best to resolve the matter promptly.

Perch Pets reserves the right to cancel or place on hold any order that is suspected of fraudulent activity.
We may request additional identity verification for high-value transactions in order to protect both the customer and our business.

Store Name: Perch Pets
Address: 1515 S 8th St, Colorado Springs, CO 80905, USA
Email: support@perchpets.com
Phone: +1 251 2203658
Contact: Contact Page

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM MST

We aim to respond to all emails within 1–2 business days.

Thank you for shopping with Perch Pets